Privacy Policy

Privacy Policy
Effective Date: 06042025

1. Overview
   Remediation Hero (“we,” “our,” or “us”) is a marketing agency that connects users with independent, pre-vetted service providers in the fields of remediation, mitigation, and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and submitting information through any of our forms, you consent to the practices described in this Privacy Policy.

2. Information We Collect
   We collect the information you voluntarily provide, including but not limited to:

• Full name
• Phone number
• Email address
• Physical address or property location
• Details related to your remediation or mitigation needs

We may also collect technical data such as your IP address, device type, browser type, referring URLs, and website interaction data through cookies or analytics services.

3. How We Use Your Information
   We use your information to:

• Match you with qualified, independent service providers
• Deliver your inquiry and contact details to such providers
• Enable providers to contact you directly about your service request
• Operate, improve, and optimize our website and services
• Comply with legal requirements, including recordkeeping

4. Sharing of Information
   We share your submitted information exclusively with third-party service providers relevant to your inquiry. These providers may contact you via phone, email, or text to provide quotes, schedule appointments, or offer related services.

We do not sell or rent your personal information to unrelated third parties. You expressly consent to this information sharing and the direct contact that may result from your request.

5. No Warranty or Liability for Third-Party Services
   We are not a licensed contractor, remediation company, or mitigation service provider. We do not perform any remediation or mitigation work and make no guarantees as to the quality, safety, cost, timing, or legality of any work performed by third-party providers.

We are not responsible for:

• The services provided by any independent service provider
• The accuracy of information provided by a service provider
• Any damage, injury, loss, or claim resulting from your interaction with a third-party provider

All interactions and agreements between you and any provider are solely between you and that provider. You assume full responsibility for any decision to hire, contract, or engage with a service provider.

6. Data Security
   We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. By using our services, you accept the inherent risks of internet communication.
7. Your Rights
   You may request to:

• Access the personal data we maintain about you
• Correct or update any inaccuracies
• Delete your personal information from our systems, where feasible

Requests should be submitted to [Insert Contact Email].

Please note that we cannot control the data retention practices of independent providers who may have already received your information.

8. Policy Updates
   We may update this Privacy Policy at any time. Updates will be reflected by a revised Effective Date. Your continued use of the site after updates constitutes your acceptance of the modified terms.
9. Contact Information
   If you have any questions regarding this policy or your data, contact:

Remediation Hero
North Salt Lake, Utah